Refund policy

Refund & Return Policy

At ROSELLE  , your satisfaction is important to us. If you receive a damaged, defective, or incorrect product, please contact us within [3] days of delivery with relevant details and photos. Eligible return or refund requests will be reviewed and processed according to our policy. Products must be unused and returned in their original condition and packaging. Please note that certain items may not be eligible for returns due to hygiene or product-specific reasons. Once your request is approved and the returned product is received and inspected, your refund or replacement will be processed within the applicable timeframe.